FAQ

You can place an order through our website by adding products to your shopping cart, then proceeding to the cart page to complete the purchase.

We accept credit cards, debit cards, and online payment gateways.

The estimated time to receive your order is 3 to 4 weeks. Delivery times may vary if the items are in stock.

 Yes, once the product is shipped, you will be provided with a tracking number by our customer service team.

You can go to the return and exchange policy page for more information and details.

Yes, we offer shipping to many countries. Shipping fees vary by country as they depend on the delivery location and package weight.

You can contact us via email at [email address] or by phone at [00974 – 70269676].

You can modify or cancel your order before it is shipped. Please contact customer service as soon as possible to make the necessary changes.

Yes, we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Yes, we offer promotions and discounts from time to time. You can subscribe to our newsletter to stay updated on the latest offers.

Cash on delivery is not available for international orders. In Qatar, cash on delivery is available for Ready-to-wear items.

Each product has a size chart, and you can add your custom measurements by clicking on “Custom Size.”

If the product is defective or damaged, please contact customer service immediately to file a complaint. We will guide you through the return or exchange process.

Yes, you can do so by contacting us via WhatsApp, Instagram, or email and sending all the details about the design you want us to execute, along with a sketch or picture.

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